Cancun travel advisory: State Department issues warning to U.S. travelers heading to Mexico


The US Embassy and Consulate in Mexico have issued a new warning to visitors Cancun and the Mexican state of Quintana Roa due to a potential conflict between taxi drivers and ride-hailing companies.

Taxi drivers had medallions attacking the drivers of the travel agency as they compete for lucrative tourist trips. Unfortunately, the passengers ended up in the center.

“Official complaints against Uber and other drivers are indeed coming in … and past disputes between these services and local taxi unions have sometimes turned violent, in some cases resulting in injuries to US citizens,” the warning said.

On Monday, taxi drivers blocked Kukulkan Boulevard – one of the main roads to Cancun’s hotel district – forcing some passengers to walk or even get a police escort.

Taxi drivers are reportedly furious at the court’s decision earlier this month which allows Uber to operate in Quintana Roo without a public transportation license. In 2021, Mexico’s Supreme Court ruled that Uber is not a public transportation company, so it does not have to follow the same rules as taxi drivers. This has angered taxi drivers, who face higher costs because they are considered public transport.

Several videos on social media show confrontations between taxi and ride-hailing drivers and their passengers.

This is not the first time that such transport competition has caused protests. In 2016, there were nationwide strikes by taxi unions in France over the entry into the market of app-based ride-hailing services. These protests turned violent and effectively shut down Paris.

More recently, taxis have been protesting against services like Uber part of Barcelona was closed.

Belgium, Italy and several US cities have also seen large-scale protests against app-based ride-hailing companies. Denver.

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If you are heading to the tourist areas of Mexico, there are other transportation options. The Cancun Sun has some good suggestions.

For example, if you want to get around the tourist area in Cancun, there are cheap buses and minibuses. If you’re heading to the hotel zone, you can reserve a private car or van through Expedia or Viator for as little as $30. Although it can be a bit more expensive at times, you can also contact the hotel directly to get the best transport deals at this time.

The State Department has already issued a Mexico travel tips based on crimes. “In light of the highly publicized security incidents at popular tourist destinations, remember that all destinations have some level of risk,” the advisory said.

It also suggests visitors review their personal safety plans, be aware of their surroundings, pay attention to local media and call Mexico’s emergency services immediately in case of problems.

The Quintana Roa Tourism Board also has a “Guest Assist App” that can be downloaded for free. The app includes safety information, legal advice, a complaint line, information about COVID-19 and access to a 24/7 bilingual call center to assist visitors.

Quintana Roo Guest Assist app. COUNCIL OF TOURISM OF QUINTANA RO

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